Latest update: April 2017
Information you provide to us and how we use it
To access certain areas of our Website, you will need to register with us. During the registration process you will be asked to submit personal information about yourself (including your name and address, date of birth, e-mail address and telephone number, and, if you make a purchase with us, payment details). By entering your details in the fields requested, you enable Louis Chevrolet Watch Company SA to provide you with the services you select.
In addition, we may also collect personal information from you when you correspond with us (for example, if you contact us with a query about one of our products or services). Please note that calls to the Louis Chevrolet Watch Company SA concierge may be recorded for security, training and development purposes.
If you choose to interact with Louis Chevrolet Watch Company SA via a social media Website or other third party service, we will collect the information you have provided to us through that Website.
We also collect certain information automatically about visitors to our Website, described in the section headed "Cookies and other information that we automatically collect", below.
We will use the information we collect from you to:
• manage and fulfil purchase and repair orders and to provide after service care;
• deal with your enquiries and requests;
• send service related communications, including announcements and administrative messages such as order confirmation;
• send you marketing communications (including e-mails) relating to us and other third party partners in accordance with your communications preferences
(please see the ''Editing or deleting your personal information” section below for further information about how you can control these updates);
• conduct market research so that we can continuously improve the services we provide to our customers;
• prevent fraud and other prohibited or illegal activities and as part of our efforts to keep our Website secure; and
• understand how our Website is used so that we can continuously improve our Website and services and other offerings.
Cookies and other information that we automatically collect
What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website or mobile application. They are used to recognise your computer as you move between pages on a website, or when you return to a website or mobile application you have visited previously. Cookies are widely used in order to make Websites work, or to work more efficiently, as well as to provide information to the owners of the Website.
Cookies can remain on your computer or mobile device for different periods of time. Louis Chevrolet Watch Company SA uses both 'session cookies' and ‘permanent cookies’. Session cookies exist only while your browser is open and are deleted automatically once you close your browser. Permanent cookies survive after your browser is closed, and can be used to recognise your computer or mobile device when you open your browser and browse the internet again.
How to control or delete cookies
You can set your cookie preferences by changing your browser settings so that cookies from this Website cannot be placed on your computer or mobile device. In order to do this, follow the instructions provided by your browser.
We may collect information about your computer or mobile device, including where available your IP address, operating system, log in times and browser type. We use this information to better understand how visitors use our Website and for internal reporting purposes. We may anonymise and share this information with advertisers, sponsors or other businesses.
You have choices in respect of the delivery of ads. You may opt-out of receiving certain types of behavioural ads by visiting the third party websites described in the section headed “How to control or delete cookies” above. We are not responsible for effectiveness of or compliance with any third parties’ opt-out options.
Sharing your information
We do not rent, sell or share personal information about you with other people or non-affiliated companies except under the following circumstances:
• to third party providers who provide services on our behalf such as online and other payments, processing credit card transactions and handling credit checks and fraud prevention;
• we may disclose your personal information to any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party; and
Protecting your information
We want you to feel confident about using our Website, and we are committed to protecting the personal information we collect. We limit access to personal information about you to employees who reasonably need access to it, to provide products or services to you or in order to do their jobs.
How to edit, delete or access your personal information
You have the right to ask for access to any personal information that we hold about you in our records, to correct any inaccuracies and to update any out-of-date information. You can also ask us not to send you direct marketing communications (however please note that we may continue to send you service related (i.e. non-marketing) communications, such as e-mail updates on your order status). If you wish to exercise any of these rights, please write to us at the address listed below.
You may unsubscribe from e-mail marketing communications at any time by e-mailing the address below in the section headed “Contact us” in the Louis Chevrolet Watch Company SA website.
The Website is not directed at anyone who we know to be under the age of 16, nor do we collect any personal information from anyone who we know to be under the age of 16. If you are under the age of 16, you should not use the Website and should not submit any personal information to us.
Louis Chevrolet Watch Company SA, En Roche de Mars 10, CH-2900 Porrentruy, Switzerland, +41(0)324653808
Latest update: April 2017