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Privacy policy

Last updated: March 2017

About Louis Chevrolet Watch Company SA and this Privacy Policy

Louis Chevrolet Watch Company SA International AG, has its registered offices at En Roche de Mars 10, CH-2900 Porrentruy, Switzerland. In this Privacy Policy, we use the term Louis Chevrolet Watch Company SA (and "we", "us" and "our") to refer to the head office of Louis Chevrolet Watch Company SA at the registered address above.

Please take a moment to read the following policy which explains how we collect, use, disclose and transfer the personal information that you provide to us on our website. It also explains how we collect information through the use of cookies and related technologies when you use our Website.

Updates to this Privacy Policy

From time to time we may update this Privacy Policy. When we do we will publish the changes on this Website.

Information you provide to us and how we use it

To access certain areas of our Website, you will need to register with us. During the registration process you will be asked to submit personal information about yourself (including your name and address, date of birth, e-mail address and telephone number, and, if you make a purchase with us, payment details). By entering your details in the fields requested, you enable Louis Chevrolet Watch Company SA to provide you with the services you select.

In addition, we may also collect personal information from you when you correspond with us (for example, if you contact us with a query about one of our products or services). Please note that calls to the Louis Chevrolet Watch Company SA concierge may be recorded for security, training and development purposes.

If you choose to interact with Louis Chevrolet Watch Company SA via a social media Website or other third party service, we will collect the information you have provided to us through that Website.

We also collect certain information automatically about visitors to our Website, described in the section headed "Cookies and other information that we automatically collect", below.

We will use the information we collect from you to:

  • manage and fulfil purchase and repair orders and to provide after service care;
  • deal with your enquiries and requests;
  • send service related communications, including announcements and administrative messages such as order confirmation;
  • send you marketing communications (including e-mails) relating to us and other third party partners in accordance with your communications preferences (please see the ''Editing or deleting your personal information” section below for further information about how you can control these updates);
  • conduct market research so that we can continuously improve the services we provide to our customers;
  • prevent fraud and other prohibited or illegal activities and as part of our efforts to keep our Website secure; and
  • understand how our Website is used so that we can continuously improve our Website and services and other offerings.

Cookies and other information that we automatically collect

Like most Websites, Louis Chevrolet Watch Company SA logs IP addresses and uses cookies and similar technologies that allow us to recognise you and to customise your experience, and provide us with information about the way our Website visitors access our Website. You can find out more about how we use cookies and related technologies below.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website or mobile application. They are used to recognise your computer as you move between pages on a website, or when you return to a website or mobile application you have visited previously. Cookies are widely used in order to make Websites work, or to work more efficiently, as well as to provide information to the owners of the Website.

We use cookies to enhance the online experience of our visitors (for example, by remembering your language and/or product preferences) and to better understand how our Website is used. Cookies may tell us, for example, whether you have visited our Website before or whether you are a new visitor. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Cookies can remain on your computer or mobile device for different periods of time. Louis Chevrolet Watch Company SA uses both 'session cookies' and ‘permanent cookies’. Session cookies exist only while your browser is open and are deleted automatically once you close your browser. Permanent cookies survive after your browser is closed, and can be used to recognise your computer or mobile device when you open your browser and browse the internet again.

How to control or delete cookies

You have the right to choose whether or not to accept cookies. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of our Website.

You can set your cookie preferences by changing your browser settings so that cookies from this Website cannot be placed on your computer or mobile device. In order to do this, follow the instructions provided by your browser.

IP addresses

We may collect information about your computer or mobile device, including where available your IP address, operating system, log in times and browser type. We use this information to better understand how visitors use our Website and for internal reporting purposes. We may anonymise and share this information with advertisers, sponsors or other businesses.

You have choices in respect of the delivery of ads. You may opt-out of receiving certain types of behavioural ads by visiting the third party websites described in the section headed “How to control or delete cookies” above. We are not responsible for effectiveness of or compliance with any third parties’ opt-out options.

Sharing your information

We do not rent, sell or share personal information about you with other people or non-affiliated companies except under the following circumstances:

  • to third party providers who provide services on our behalf such as online and other payments, processing credit card transactions and handling credit checks and fraud prevention;
  • we may disclose your personal information to any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party; and

Protecting your information

We want you to feel confident about using our Website, and we are committed to protecting the personal information we collect. We limit access to personal information about you to employees who reasonably need access to it, to provide products or services to you or in order to do their jobs.

How to edit, delete or access your personal information

You have the right to ask for access to any personal information that we hold about you in our records, to correct any inaccuracies and to update any out-of-date information. You can also ask us not to send you direct marketing communications (however please note that we may continue to send you service related (i.e. non-marketing) communications, such as e-mail updates on your order status). If you wish to exercise any of these rights, please write to us at the address listed below.

You may unsubscribe from e-mail marketing communications at any time by e-mailing the address below in the section headed “Contact us” in the Louis Chevrolet Watch Company SA website.


The Website is not directed at anyone who we know to be under the age of 16, nor do we collect any personal information from anyone who we know to be under the age of 16. If you are under the age of 16, you should not use the Website and should not submit any personal information to us.

Contact us

If you have any questions or comments about this Privacy Policy, or privacy matters generally, please contact us at the address provided below. You can also use this address if you wish to request access to the personal data we hold about you or to unsubscribe from any further e-mail marketing communications.

Louis Chevrolet Watch Company SA, En Roche de Mars 10, CH-2900 Porrentruy, Switzerland, +41(0)324653808

Les demandes d’informations effectuées par téléphone sont susceptibles d’être enregistrées aux fins du contrôle qualité et afin de garantir l’exactitude de vos Données personnelles.

Les Données personnelles que vous nous aurez communiquées seront accessibles pour utilisation conjointe au personnel LCWC dûment autorisé en Suisse, à ses filiales et sociétés partenaires dans le monde entier, à ses agences de relation clientèle et, occasionnellement, à des personnes ou sociétés menant des opérations liées à notre activité telles que nettoyage des données et opérations conjointes de marketing. Nos filiales ainsi que certains de nos partenaires commerciaux étant établis en-dehors de la Suisse, vous acceptez que vos Données personnelles puissent être importées ou transférées à l’étranger.

Toutefois, toutes ces personnes/sociétés sont soumises à des engagements de confidentialité et tenues au strict respect de votre vie privée conformément au droit applicable. Vos Données personnelles seront utilisées pour vous offrir les services demandés et pourront être exploitées à la fois à des fins de recherches marketing en lien avec les activités de LCWC et afin de fournir des informations relatives à ses produits et événements.

A l’exception de ce qui précède, LCWC n'utilisera pas vos Données personnelles pour des communications non sollicitées. LCWC ne vend, ne loue ni ne rend disponible à aucun tiers les Données personnelles qui lui sont fournies, sauf à ses partenaires commerciaux, ses conseillers juridiques ou si la loi ou une décision de justice le requiert. LCWC engagera tous ses efforts afin d’assurer que lesdites Données personnelles soient conservées en sécurité à tout moment.

Sur demande, LCWC supprimera de sa base de données vos Données personnelles, annulant de ce fait votre enregistrement auprès de ses services. En outre, sur requête écrite, vous pouvez accéder à vos Données personnelles et/ou demander que les informations vous concernant soient corrigées, modifiées ou effacées.

Afin de nous aider à tenir à jour vos informations, veuillez nous communiquer tout changement les concernant. Si vous vous êtes inscrit à un service par e-mail et que vous ne souhaitez plus le recevoir, vous pouvez vous désabonner en nous contactant à l'adresse email suivante: info@louischevrolet.ch

Toute demande concernant vos Données personnelles ainsi que toute demande visant à obtenir l’annulation de votre enregistrement auprès de l’un des services proposés par LCWC devra être adressée par e-mail à :

Louis Chevrolet Watch Company SA- info@louischevrolet.ch ou par courrier à :

Louis Chevrolet Watch Company SA, En Roche de Mars 10, CH-2900 Porrentruy, Suisse

LCWC pourrait être amené à modifier sa politique de confidentialité en fonction des évolutions législatives et des objectifs commerciaux de LCWC. Notre politique de confidentialité peut être consultée à tout moment sur notre site Web

Tout litige ou différent concernant notre politique de confidentialité sera soumis à la compétence exclusive des tribunaux suisses.

La politique de confidentialité de LCWC démontre notre engagement à gérer vos Données personnelles en conformité avec les dispositions légales en vigueur et de manière à protéger totalement votre vie privée.

Les mineurs, et notamment les enfants âgés de moins de 16 ans, ne sont pas autorisés à transmettre des informations les concernant ou concernant leurs amis, ni à s’enregistrer auprès des services en ligne de LOUIS CHEVROLET WATCH COMPANY SA, ni à effectuer de requête visant à obtenir de plus amples informations de la part de LCWC en cliquant sur les boutons relatifs au consentement ou aux requêtes sur le site Web. Si nous découvrons ou si nous sommes informés qu’un enfant a communiqué ses données personnelles ou celles d’un autre enfant, nous supprimerons ces données de nos registres.

LCWC ne collectera pas intentionnellement des données personnelles identifiantes auprès d’enfants mineurs. Si, en votre qualité de parent, vous souhaitez savoir si votre enfant s’est enregistré auprès de l’un de nos services, ou si vous souhaitez annuler l’enregistrement de votre enfant et en supprimer les détails, veuillez nous contacter par e-mail à l'adresse info@louischevrolet.ch ou nous écrire à l’adresse suivante, en joignant les documents officiels prouvant votre statut de parent ou de tuteur légal :

Louis Chevrolet Watch Company SA, En Roche de Mars 10, CH-2900 Porrentruy, Suisse

Date de publication : mars 2017